Alba Air Tightness Testing

Privacy Policy

ALBA Air Tightness Testing

Privacy Policy

Last Updated: [22nd December 2025]

Alba Air Tightness Testing (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal information is handled safely, securely, and in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains what personal data we collect, how we use it, how we store it, and your rights as an individual.

1. Who We Are

Alba Air Tightness Testing provides air tightness testing, advisory services and related support across Scotland.
If you have any questions about this policy or how your data is handled, please contact:

Email: wendy@albaatt.co.uk
Telephone: 07477 434461

2. What Information We Collect

We may collect and process the following personal information:

Information You Provide Directly

  • Your name

  • Email address

  • Telephone number

  • Postcode or address

  • Preferred method of contact

  • Project details or information submitted through our contact form

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data (see Section 8)

This information helps us improve the website and understand user behaviour.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotes

  • Arrange and carry out air tightness testing services

  • Send reports, certificates, invoices, and relevant documentation

  • Communicate about your project

  • Improve our services and website experience

  • Maintain internal records for business purposes

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: To provide the services you request.

  • Legitimate Interests: To run our business efficiently and improve our services.

  • Consent: When you choose to submit a contact form or request communication.

  • Legal Obligations: To meet HMRC, audit, or regulatory requirements.

5. How Long We Keep Your Information

We keep your personal data only for as long as necessary:

  • Enquiry data: up to 12 months

  • Customer records and testing documentation: 6 years (for business and tax requirements)

  • Email correspondence: up to 3 years

You may request deletion sooner unless retention is required by law.

6. Sharing Your Information

We may share your data only when necessary:

  • With service providers (e.g., web hosting, email services)

  • With regulatory bodies if required for compliance

  • With building control or relevant parties only if you ask us to provide reports or certificates on your behalf

All third-party processors comply with UK GDPR and handle your data securely.

7. How We Protect Your Information

Your data is stored securely using:

  • Encrypted devices

  • Secure email systems

  • Password-protected software

  • Restrictive access controls

We take reasonable technical and organisational measures to safeguard your information.

8. Cookies & Website Tracking

Our website may use cookies to:

  • Ensure the site functions correctly

  • Improve user experience

  • Analyse website traffic

You can manage or disable cookies at any time through your browser settings.

A full Cookies Policy can be provided upon request or added to your website.

9. Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion (in certain circumstances)

  • Object to processing

  • Restrict processing

  • Data portability (receive your data in a usable format)

To exercise any of these rights, contact us at:
wendy@albaatt.co.uk

We will respond within 30 days.

10. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in law or our business practices.
The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact:
Email: wendy@albaatt.co.uk
Telephone: 07477 434461